The Alpaca Collection Rowan

Professionally packed and fast shipping

Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer various shipping options. Our warehouse staff are trained to pack your goods precisely according to the specifications we provide. Your goods will go through a thorough inspection and be securely secured prior to being delivered. Every day, we deliver to thousands of clients in different countries. The fact that we are determined to become the largest online retailer in the World is evident. Warehouses and distribution centres can be found in Europe as well as the USA.

Orders with more than 1 item are assigned processing periods in accordance with the item.

Prior to shipment, all purchased items will be thoroughly inspected. Most orders are now shipped within 48 hrs. The delivery time will be between 3-7 working days.

Returns

Due to multiple entities, including the factory and the warehouse, we're unable to effectively manage inventory. Stocks can be changed at any time. Be aware that your order may become unfulfilled once you've placed your order.

Our policy lasts thirty days. If 30 days have passed by since your purchase, unfortunately we can't offer you a return or exchange.

The item should not be used, and it must be in the original packaging. The item must be in its original packaging.